Our emotions are powerful – they provide us with valuable information if we listen to them.
So why don’t leaders do more to understand their own emotions and other people’s?
In my experience the topic is now getting greater exposure in the boardroom. How to develop the right leadership behaviours in order to improve performance and the emotional engagement of employees is now a very hot topic and rightly so. I do, however, observe that there is still a discomfort in the workplace with talking about emotions, and different cultures will, of course, bring another layer of complexity to this issue.